Unsere Datenschutzerklärung: Schutz und Transparenz Ihrer Daten

Welcome to fiktok. Your privacy is of paramount importance to us. This Privacy Policy outlines the types of personal information we collect, how it is used, and the measures we take to protect it. By accessing or using the fiktok platform, you acknowledge that you have read, understood, and agree to the practices described in this policy.

This document applies to all services, features, and content offered by fiktok through our website and mobile applications. It is designed to comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant legislation.

To provide and improve our services, we collect information that you provide directly, as well as data generated through your interaction with our platform.

Information You Provide:

• Account Data: This includes your chosen username, email address, age verification, gender, and a securely hashed password during registration.
• Profile Information: Details you add to your public or private profile, such as biography text, interests, preferences, and any photos or media you choose to upload (subject to our content guidelines).
• Communication Data: Content of messages, chats, and other communications sent through our platform.
• Verification Data: Information submitted for age or identity verification purposes, processed securely and deleted after successful verification where permissible by law.

Automatically Collected Information:

• Usage Data: Details of your interactions, including pages visited, features used, time spent, and search queries.
• Device & Technical Data: IP address, browser type and version, operating system, device identifiers, and mobile network information.
• Location Data: Generalized location information (e.g., city or region) derived from your IP address or provided voluntarily for location-based features.

We use your personal data for specific, legitimate purposes to operate, maintain, and enhance your experience on fiktok.

• Service Delivery: To create and manage your account, facilitate connections and communications between users, and provide customer support.
• Platform Improvement: To analyze usage trends, diagnose technical issues, and develop new features that meet our community's needs.
• Safety and Security: To monitor for fraudulent activity, enforce our Terms of Service and Community Guidelines, and protect the rights and safety of all users.
• Personalization: To tailor your experience by suggesting potential connections, content, and features that may interest you, based on your profile and activity.
• Communication: To send you essential service announcements, updates, security alerts, and (with your consent) promotional messages about new features.
• Legal Compliance: To fulfill our legal obligations, respond to lawful requests from authorities, and resolve disputes.

We process your data based on your consent, the necessity to perform our contract with you, compliance with legal obligations, or our legitimate interests in improving and securing our platform.

We do not sell your personal data. We may share information in the following limited circumstances:

• Service Providers: Trusted third-party vendors who assist us with hosting, data analysis, payment processing, customer service, and marketing. These partners are contractually bound to handle data securely and only for the purposes we specify.
• Legal Requirements: If required by law, regulation, legal process, or governmental request, we may disclose information necessary to comply. This includes protecting against harm to the rights, property, or safety of fiktok, our users, or the public.
• Business Transfers: In connection with a merger, acquisition, sale of assets, or bankruptcy, user information may be transferred as a business asset, subject to the promises made in this policy.
• With Your Consent: We will share information with third parties when you have given us explicit permission to do so.

Any data shared is limited to the minimum necessary for the specific purpose.

We implement robust technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction.

• Encryption: Data in transit is protected using TLS (Transport Layer Security) encryption. Sensitive data at rest is also encrypted.
• Access Controls: Strict internal access controls limit employee access to your personal data on a need-to-know basis.
• Security Practices: We regularly review our data collection, storage, and processing practices, including physical security measures, to guard against system vulnerabilities.
• Data Retention: We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Inactive accounts are anonymized or deleted according to our retention schedule.

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We encourage you to use strong, unique passwords and to protect your login credentials.

Depending on your location, you have certain rights regarding your personal data. You can exercise these rights by contacting us via the details in Section 9.

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can update or correct inaccurate or incomplete data in your profile.
• Right to Erasure ("Right to be Forgotten"): You can request the deletion of your personal data, subject to certain legal exceptions.
• Right to Restrict Processing: You can request that we temporarily limit the processing of your data under specific circumstances.
• Right to Data Portability: You can request a structured, commonly used, and machine-readable copy of your data for transfer to another service.
• Right to Object: You can object to the processing of your data based on our legitimate interests.
• Withdraw Consent: Where processing is based on consent, you can withdraw it at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

We will respond to all legitimate requests within one month. You also have the right to lodge a complaint with your local data protection authority.

We use cookies and similar tracking technologies to enhance functionality, analyze usage, and support our marketing efforts.

What are Cookies? Cookies are small text files placed on your device when you visit our site. They help the site remember your preferences and actions over time.

How We Use Them:

• Essential Cookies: Necessary for the website to function (e.g., login sessions, security). These cannot be switched off.
• Analytics Cookies: Allow us to count visits and traffic sources to measure and improve site performance.
• Functional Cookies: Enable enhanced functionality and personalization, such as remembering your language preference.
• Advertising Cookies: Used to deliver relevant advertisements on and off our platform, and to measure the effectiveness of campaigns.

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect the functionality of our services. Our dedicated cookie banner provides granular control over non-essential cookies upon your first visit.

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. The "Last Updated" date at the top of this page will indicate when revisions were made.

We will notify you of any material changes through a prominent notice on our platform or via email, giving you an opportunity to review the changes before they become effective. Your continued use of fiktok after the effective date of the revised policy constitutes your acceptance of the terms.

We encourage you to review this policy regularly to stay informed about how we are protecting your information.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer (DPO).

fiktok Data Protection Team
Email: [email protected]
Postal Address: Data Protection Inquiry, fiktok GmbH, Musterstraße 123, 10115 Berlin, Germany

We are committed to working with you to resolve any privacy-related issues promptly and fairly.